Tips Strategies Present Complaints ~ BALI TOUR PHOTOGRAPHY

Tips Strategies Present Complaints

Traveling is not always fun. You could have had bad things due to airline or hotel services that are not competent.
So, you have to know how to complain effectively. Model yelling at the ticket purchase or frontline clerk at a hotel not a surefire way to resolve the matter. That way, you might just get a look of pity from the people around.
You need a firm intention to write a complaint letter, complete with a demand for adequate compensation. After that you should send a letter to the right target, which can solve your problem.
Here are 10 tips-from the beginning to the resolution, which was written Joe Brancatelli, a business travel columnist in portofolio.com, so your complaints loud and get the necessary support.

  1. Ask a Satisfying Replacement in Place. The best complaint letter is that you never write. So, whatever you can do to straighten out problems at the crime scene, do it! If you can not obtain a satisfactory replacement directly from the people you talk to, ask to see men with a higher position. When the schedule allows, it seems reasonable to allocate time in that place for the purpose of mediation. 
  2. Make a Good Note. If you are an adventurer who is also a businessman, you may often be able to sense when a process goes into an unwanted direction. If no such symptoms, immediately make a note: enter the names, places, and as much specific information. Keep all receipts, tickets, boarding passes and travel documents. Think like a businessman: keep any and everything that you want to know, as if it is your duty to turn the clock back to back.
  3. Act Quickly. Do not throw your frustration and spending bill in the corner. The longer you wait, the further you will get a satisfactory replacement. Start writing your complaint letter from the first moment you set foot in the house.
  4. Prepare letters. No matter how well you store data in email, most airlines and hotels are not willing or not able to solve problems based on electronic evidence. Bergantunglah on the papers and letters sent by post. Use stationari office and never just send a handwritten note. Make sure you attach all copies of relevant evidence and never send the original!
  5. Your complaint addressed to the Right People. The letters are addressed assigned to the general public will be dealt with as well. If you have a problem with a particular hotel or airline, find out the name of his general manager and address your letter to him. Not satisfied with the frequent-travel program, try to write on the vice president of marketing. If you have a problem with a network of hotel, airline, or car rentals, your complaint letter addressed to the chief executive. You may not get immediate response from these people, but they usually have specialized staff who handle mail addressed to them.
  6. Brief and polite. Formal complaint letter to a long and flowery is not the right approach. Make your complaint letter as a memo. Brief, concise, and polite. No need to destroy the letter with frivolous complaints and silliness that happens to you. No need revenge with vulgar words. Because all that will be useful, even just going to make you will not get anything.
  7. Use of Power. You do not need to frighten the airline, hotel or travel agency with the power you have, but do not also hide his identity. If you are an elite adventurers who travel a lot, write your name and your status in a letter of complaint. If the complaint is very serious that you intend to move your business somewhere else, say so. If you can influence the affairs of the company policy regarding travel and am thinking of switching to the airline, hotel or other travel agent for example, write it. But do not bluff. The threat was limited to what you can do. Nor should you mention that you will never again use the services of their flight or hotel. When you proclaim will not be a customer again, the company will only provide a small compensation.
  8. Ask Something. Write a letter of complaint without including what you expect guaranteed you will not get anything except maybe a letter of apology. Tell the airline, hotel or car rental place what will make you feel happy but of course with a balanced proportion. To delay the flight for an hour and a half, it was not worth all the money you ask for refund. A rough reception in a hotel can not be the basis for requesting a free night. Punishment must be balanced with the mistakes that have been done. Asking for cash is always the odd, though sometimes it is the most appropriate resolution. However, if you are quite satisfied with the mileage or bonus points, upgrade to the class room or flight, or a discount coupon, ask for it. If you are a regular wanderer (frequent traveler), increasing to elite status could be the most appropriate compensation.
  9. Use your credit card. These recommendations may not fit applied here. In the United States, according to federal law credit loans, the right to fight the financing of which was considered invalid and in it, including travel services that are not in line with expectations. If the dispute with the airline, hotel or car rental for services they do not give, service users who pay by credit card are encouraged to immediately contact the credit card company to ask for delay in payment.
  10. Never Give Up. If the initial response from the airline or hotel is not satisfactory, tell the person you are calling that you are not satisfied. (Oh yes, do not return the coupons, discount cards or checks that have them sent to you.) You will be surprised to encounter a second response letter gives better results.


1 komentar: